From new services
to confident use.
A report dated 2 June 2026 describes digital changes alongside the SACCO consolidation. Confirm today’s available service, registration process, official access code and fees directly with the SACCO.
Confirm first
Ask the SACCO how to register, which phones work, the cost of each action and what to do during an outage.
Keep your codes private
Do not share your PIN or one-time code. A helper can explain the process while you enter private information yourself.
Review before confirming
Check the recipient, amount and fee. If something is unclear, stop and ask through a verified channel.
Keep your receipt
Keep the confirmation message. If a transaction’s status is unclear, check what happened before trying again.
Lost phone or damaged SIM?
Contact your mobile provider and SACCO through verified channels. Ask about restricting access and the checks needed to restore the service.
Find contact optionsUsing a basic phone?
Ask whether the SACCO service supports your phone and mobile network. If it does not, request an alternative way to access service and confirm where to go.
Browse common questions